29 Jobs in , TN
Wallenius Wilhelmsen is Hiring a Customer care coordinator Near Smyrna, TN
Customer Care Account Coordinator
See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen!
Enjoy working around cars? Customer Service your special power? Our Vehicle Processing Center has an opening for a Customer Care Account Coordinator to help maintain the flow of vehicles . Interested? Read on to learn more.
Job Description:WHAT YOU'LL DO
Acting as the liaison for Wallenius Wilhelmsen to our customers and carriers:
- Respond to customer service inquiries concerning account activities, priorities, and status
- Coordinate account activities, priorities, and status with operations and carriers
- Verify shipments, vehicle movement, and vehicle inventory
- Performs daily, weekly, and monthly reporting on assignments, allocations, work orders and releases to carriers
- Recommend new procedures and processes to increase productivity, responsiveness to customer needs, and streamline current practices
WHAT YOU'LL NEED
- Excellent written and verbal communication skills
- Basic math and computer skills are required
- proficient in MS Excel, working knowledge of MS Windows and Word with emphasis on keeping organized Outlook files
EVEN BETTER IF YOU HAVE
One year of experience in customer service or inventory control procedures preferred
ABOUT YOU
Highly organized; customer service and attention to detail are your specialty
ABOUT US
Wallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management. Our vision is to empower people and markets through a sustainable flow of goods and services.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 8200 people, working on vessels and at ports, at vehicle and equipment processing centers, and offices in nearly 45 countries.?When added up, the effort of our global workforce keeps the world moving.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. We recognize that Diversity, Equity, and Inclusion is central to our business outcomes because it touches every part of our operations and strategy. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.?
Pay Type :Salary
Job Summary
Full Time
$37k-47k (estimate)
05/07/2024
05/20/2024
walleniuswilhelmsen.com
BRUNSWICK, GA
1,000 - 3,000
1969
CINDY HARRIS
$50M - $200M
Transportation
Related Companies
About Wallenius Wilhelmsen
Sustainable logistics for a world in motion. We are Wallenius Wilhelmsen, a market leader in RoRo shipping and vehicle logistics, managing the distribution of cars, trucks, rolling equipment and breakbulk to customers all over the world. Our purpose is to build sustainable supply chains, imagining new, more sustainable solutions for the changing world of mobility and transport on land and sea. Our goal is a zero emission full-lifecycle supply chain for vehicles; working in partnership with customers and business partners we can get there. We are 9,500 dedicated employees in 29 countries worldw ...
ide, headquartered in Oslo, Norway. Our main brands are Wallenius Wilhelmsen Ocean, Wallenius Wilhelmsen Solutions, EUKOR, ARC and Armacup. The world will keep surprising us, and we will take an active role in defining the future of logistics.
More
Show Less
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.
